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Hvorfor er min konto blevet slettet?

efter opdatering er min konto væk

Hvorfor er min konto blevet slettet?

carsten@dalgaardmuller.dk

Carsten Müller

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We don't offer support in Danish.

We see that you purchased RealPlayer Downloader Express v.18. If you installed RealPlayer v.20/20, you will need to upgrade to activate Downloader Express features in RealPlayer v.20 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

If you don't want to upgrade, you will need to uninstall RealPlayer v.20 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.

https://customer.real.com/hc/en-us/articles/360057971913

Once you have installed RealPlayer v.18, you will need to sign into it to activate your Downloader Express features.

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