To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.
In addition, we see that you have not set a password directly with us. You have created your account by using Google as your login.
We are making changes to the login process. Please follow the instructions from the below link to set a password.