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The Real video down loader was updated the last night and now it is not working.

Comments

6 comments

  • Official comment
    Real CS

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are trying to download?

  • SP Duffy

    Agreed with the original poster. I am unable to download items that I could the day before.

    0
  • null null

    I just uninstalled it and reinstalled and now it is working but it took me lots of effort to try it over and over till it worked.

    0
  • SP Duffy

    File version 2021.4.26.0

    0
  • SP Duffy

    I have previously downloaded this video

    https://www.youtube.com/watch?v=GH3bgLY0TnQ&list=RDGH3bgLY0TnQ&start_radio=1

     

    0
  • Real CS

    We were able to download this specific video without any issues. We sent you an email. We'll take it from there.

     

    0

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