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Real Player 22 stops downloding videos

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5 comments

  • Joan Baez

    They screwed the pooch AGAIN!  "If it ain't broke, fix it until it is, then ignore weeks of people complaining".  I can't believe how INEPT these people are!

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  • null null

    I uninstalled Real Player 22 and downloaded an older version, Real Player 20/20. It came up with the same box 'can't download from this page" and try download in URL. So, I copied the web video on the address bar and put it in the "URL" box. It worked and then it shows the "download video" box. After this, it always showed the "download video" box like it used to in Real Player 22. At least I can download videos again. Also, in the "download Video" box in Real Player 20/20, it gives you the ability to change to 'faster download' with a button at bottom. I did that and it was extremely slow-don't use it. Leave it in the 'download 720' type. This is usually the default position, so don't change it!

    DennyBoy.

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  • Joan Baez

    I've tried EVERYTHING.  So far, I've done the 'delete update' folder, so it will pop up now, but at .07 mbps.  And they're just leaving us out to dry.  These people deserve to be punched directly in the face repeatedly!  "Uninstall it, install it, do the hokey-pokey so we don't have to take accountability!"

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  • RN Support

    We have noticed today (28th February, 2023) that certain websites have started to throttle the download speeds. We don't control how these websites control their content. However, our engineering team is looking into it. 

    At this time, there is very little we can do but we will update this page with more information as we have. Stay tuned!

    Please click this link to get updates about slow download speeds.

    https://customer.real.com/hc/en-us/articles/13291534922139

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  • Joan Baez

    Nah, this has been a problem for a VERY LONG TIME.  You're just, as usual, avoiding taking ANY responsibility.

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