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realplayer download does not install

After several attempts to download Real player it does not install to programs & features. I have made a number of searches to correct this but unable to.

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Purchased RealPlayer, downloaded, but cannot play, It says currently AutoUpdate has no plug-in available to play selection.

Please help!

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In order to troubleshoot this issue effectively, I will need you to provide the following information:

• What is the file format?
• From which website did you download it?
• Is this happening to all videos just with a particular one?
• What web browser do you use, and which version? (See https://customer.real.com/hc/en-us/articles/207275617)
• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Sean 0 votes
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