download incomplete, refresh and try again

Whenever I try to download a video, 98% of the time I get an error message that says "download incomplete, refresh and try again". It does no good to try again. Robert Bell

Robert Bell August 06, 2016 17:51

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To resolve this issue, follow the below article:

https://customer.real.com/hc/en-us/articles/204040013

Once done, follow the below article to update the RealDownloader.

https://customer.real.com/hc/en-us/articles/214170087

Let us know the progress.

Aravind Ramachandran August 06, 2016 22:54 0 votes