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NOT HAPPY WITH YOUR SERVICE.

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3 comments

  • RN Support

    Our records indicate that you deleted your paid account and therefore your paid features won't work. 

    This email confirms your refund for your RealPlayer purchase in the amount of 27.99 GBP. 

    Depending on your financial institution, please allow a few days for the refund to post. This will appear on your next credit card statement issued following this processing period.

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  • james clark

    I have bought and paid for the premium upgrade now 3 times and I am once again being told to upgrade to premium. why?

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  • RN Support

    James,

    We see you purchased RealPlayer Plus 22 under your comcast.net email address. You will need to sign into RealPlayer to activate the Plus features. Here are the instructions to sign in:

    https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

     

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