Cancel Subscription

Dennis Burtt

• February 14, 2024 19:18

To: Real Player

I would like to cancel my subscription. I have tried to call and talk to someone, but no one answers the phone.

I have not used Real Player for about 6 years but still keep being charged quarterly for $40.78. I have logged into my account and it says I have the free account and the grey cancel button does not show up for me to press.

If I am being charged $40.78 every quarter I do not have the free account.

My subscription is due on February 24th. 

Please let me know how to cancel my subscription before it comes due again.

Thank you

1

• 

  RN Support

  • February 15, 2024 18:39

  We see that you have an active SuperPass membership under the email address associated with your Comcast email address.

  We've cancelled the membership, so you will not be charged any further. 

  0

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