Unable to download

Sylvia Susanto

• March 13, 2024 03:47

Hi,

I use Product Version 2023.10.13.0 and when I tried to download, it said "unable to download".

Please help.

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  RN Support

  • March 13, 2024 17:51

  Could you please provide us with a sample URL that you are unable to download and the web browser you are using? Also, please see if you have a download path in your Downloader's Preferences. If you do have it, please change it to your Desktop and try again. 

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  Paulus Eret

  • March 16, 2024 14:54

  I am also unable to download, ANy help?

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  RN Support

  • March 18, 2024 20:30

  Paulus,

  Could you please provide us with a sample URL that you are unable to download and the web browser you are using? Also, please see if you have a download path in your Downloader's Preferences. If you do have it, please change it to your Desktop and try again. 

  0

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