Restore Realplayer Plus on new PC

Alvin Lu

• April 18, 2024 13:50

When log in to my account, my purchase was restored and got the free version. Please help.

0

• 

  RN Support

  • April 25, 2024 18:23

  We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. 

  If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

  https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

  Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.

  0

Please sign in to leave a comment.