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Unable to connect with Realplayer on PC

Comments

3 comments

  • RN Support

    Which OS is your mobile device on? We assume you are logged into RealPlayer with the same email address on both the PC and mobile, correct?

    0
  • Nina Hossam

    My iPhone’s latest iOS 17.6.1. iPhone 11.
    Yes, I’m using the same email address for both.

    0
  • RN Support

    We just tested this on an iPhone running the same version of iOS and it connected without any issues. We are able to see the videos stored on the PC directly from the iPhone. Something else must be blocking. We will send you an email and take it from there. Please respond to our email.

    0

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