Upgrade ripoff

Ed Ritcherson

• October 16, 2024 00:01

I paid the ONE time charge 2 years ago.  Now RealPlayer requires you to buy a new upgrade, at nearly 40 bucks.  This is a huge ripoff.  I am so disappointed by the way Real player is treating their customers, how sad...

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  RN Support

  • October 16, 2024 19:09

  We see that you purchased RealPlayer Plus 22. If you installed RealPlayer 24, you will need to upgrade to activate Plus features in RealPlayer 24 as this is a different product with additional new features. 

  If you don't want to upgrade, you will need to uninstall RealPlayer 24 and install RealPlayer 22. You can install RealPlayer 22 by clicking this link.

  https://customer.real.com/hc/en-us/articles/26977777292059-Installing-RealPlayer-22

  Once you have installed RealPlayer 22, you will need to sign into it to activate your Plus features.

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