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can't download videos from youtube

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10 comments

  • Official comment
    RN Support

    We have noticed that YouTube has made some changes on their end and that is why RealDownloader is unable to download any music videos. We are working on resolving this.

    We will email you as soon as the issue is resolved.

  • Sultan Obeidat

    i tried google chrome ,edge ,explorer ,and firefox same message unable to download and when reloaded , reload the page or try another webpage ????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! could someone give me some help please ? and by the way i can't find the plugins in program files (x86) ???!!!!!

     

     

     

     

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  • Sultan Obeidat

    ok i'll wait for your email ,

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  • Jorge A. Quinones

    Thanks for your service

     

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  • Charles Teal

    I have Edge and Windows 10 on a 5 month old laptop. Everything was fine until today. On YT, it shows "No video to download'. I tried rebooting and looking for updates, still no joy.

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  • RN Support

    Charles,

    We are aware of some changes made on websites like YouTube which has caused RealDownloader to not download videos.

    Our engineers are working on resolving this issue. We will email you as soon as it is resolved.

    1
  • Mike Milicich

    this is been like this for some time 

     

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  • Mike Milicich

    if the problem is not fix why real lplayer still advertising to buy their program knowing that is not working

     

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  • Jorge A. Quinones

    This problem has been to long. Please do something. 

     

    Thank You: Jorge Quiñones one of your client

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  • RN Support

    Jorge,

    You have posted a message on a very old thread. Please update your RealPlayer to the latest by following the instructions from the below link.

    https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software

    We are closing this post. If you still have an issue, please start a new thread.

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