Can't Log in he Realplayer/Realtimes

Jeff Pruner

• February 03, 2020 17:38

Can't log into Realtimes when I am in Realplayer therefore I can't access my cloud videos in Realplayer. I get balnk pop up window for login? I tried the steps outlined using the "servises.msc" changes suggested by another post, but this did not work.

Please advise.

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  RN Support

  • February 05, 2020 00:44

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  If the issue persists, please let us know.

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  Jeff Pruner

  • February 07, 2020 18:08

  This solution worked. Thanks

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