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Web videos will not load when I search

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8 comments

  • Official comment
    RN Support

    We will send you an email as soon as our engineers have fixed it. Until such time requesting you to use a web browser to search for videos.Reinstalling RealPlayer won't help currently.

  • null null

    Real player video doesn’t load when I search why. Please advice. Unable to download anything anymore

    0
  • null null

    I have exactly same problem the screen stays on loading anyone can help?

    0
  • null null

    Web Videos will not load when I search.The screen just shows "Loading".This has occurred since the last update.

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  • null null

    When I go to Web Videos, ,enter the name of a film, programme, location?

    It goes into 'Loading' takes too long to do so or give explanation why?

    Does same after 5 program delete/ installs.

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  • Phil Savage

    When I go into web videos and enter an artist or song and search, the screen shows loading and freezes at that point not allowing you to do anything.

    A couple of weeks ago search/download worked.

    I've uninstalled, then deleted folders and files associated with realplayer, restarted the PC

    reinstalled using the "run as administrator"  and that didn't resolve the issue

     

    0
  • Jeff Pruner

    I have the same issue on 3 PC's. One has latest release and 2 have prior release. Screen show "loading" and freezes.

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  • null null

    as below cant download web videos 

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