Web videos will not load when I search

Chuck Souzer

• March 10, 2020 00:22

When I go into web videos and enter an artist or song and search, the screen shows loading and freezes there not allowing you to do anything. This just happened after the last update.

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• Official comment

  

  RN Support

  • March 17, 2020 00:51
  • Edited

  We will send you an email as soon as our engineers have fixed it. Until such time requesting you to use a web browser to search for videos.Reinstalling RealPlayer won't help currently.
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  null null

  • March 11, 2020 18:07

  Real player video doesn’t load when I search why. Please advice. Unable to download anything anymore

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  null null

  • March 11, 2020 18:10

  I have exactly same problem the screen stays on loading anyone can help?

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  null null

  • March 14, 2020 13:20

  Web Videos will not load when I search.The screen just shows "Loading".This has occurred since the last update.

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  null null

  • March 15, 2020 18:54

  When I go to Web Videos, ,enter the name of a film, programme, location?

  It goes into 'Loading' takes too long to do so or give explanation why?

  Does same after 5 program delete/ installs.

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  Phil Savage

  • March 16, 2020 17:00

  When I go into web videos and enter an artist or song and search, the screen shows loading and freezes at that point not allowing you to do anything.

  A couple of weeks ago search/download worked.

  I've uninstalled, then deleted folders and files associated with realplayer, restarted the PC

  reinstalled using the "run as administrator"  and that didn't resolve the issue

   

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  Jeff Pruner

  • March 17, 2020 00:31

  I have the same issue on 3 PC's. One has latest release and 2 have prior release. Screen show "loading" and freezes.

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  null null

  • March 31, 2020 00:06

  as below cant download web videos 

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