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unable to search web videos

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7 comments

  • Official comment
    RN Support

    We are aware of this issue and our engineers are working on fixing it. We will send you an email as soon as it is resolved. Until such time, request you to use a web browser to search for content.

  • randy bloomhuff

    been over a week here. i'm wondering what year they plan on fixing it … maybe they fired all the I.T guys and are trying to find someone who knows his ass from a hole in the ground

    0
  • Chuck Souzer

    We just got an update today that had bug fixes for loading and it did not solve the problem. The original problem still exists. Your bug fixes didn't work.

    0
  • Inayat Kathio

    I just payed for the the upgrade,and you should have that there on the home page letting us know that they are fixing the search issue.

    0
  • D Bur

    I haven't been able to search videos for over a couple of weeks I reloaded your program and still nothing. When I select WEB today page comes up and I can play what there but to do a search I get loading that's all

    0
  • D Bur

    hay!! anyone home or did you go out of business

    0
  • RN Support

    D Bur,

    Please use a web browser to search and download contents.  The Web Videos search is broken at this time. While we are looking at it, we don't have an ETA when this will be resolved.

    0

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