downloading issue
I have both issues on slow downloading and if the video starts to download halfway through the process it suddenly stops and says "unable to download". I have already uninstalled and reinstalled realplayer plus multiple times but the problem persists. Why is this happening? I had no issues a month ago but now this is becoming frustrating. Please provide some assistance. Thanks!
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Official comment
With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.
1. Attempt to download any video of your choice (You will still have the same error).
2. Simply restart your computer.
3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
If the issue still persists, please let us know. -
Please follow the instructions from the below link to fix your Download speeds.
https://customer.real.com/hc/en-us/articles/4408427242779-Slow-download-speeds
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why i can not download any music//////////////////?????????????????????????
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I can not download video streams from YouTube sites anymore.
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All of a sudden once again my real player is unable to download any videos, this has happened in the past and real player doesn't tell me anything except check for updates, check my updates and it says I am up to date on everything. Why can't real player tell me how to fix it? I paid for upgrade many of years ago, I was told I don't need any current upgrades to download videos. So please Real Player tell me how to fix the problem. I've tried all the different speed downloads even just the audio and all say unable to download after it goes thru the attempt of downloading......
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