Cant sign in

Daniel Hodnett

• June 23, 2022 16:15

Get (offline.html) message in square box with letter X in right side corner

1

• Official comment

  

  RN Support

  • July 28, 2022 20:34

  To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  If the issue persists, please let us know.
• 

  Peggy Jones

  • July 23, 2022 21:22

  Can't sign in to realplayer,  Get (offline.html) message in square box with letter X in right side corner

  1
• 

  Peggy Jones

  • July 23, 2022 22:37

  I have same problem

  0
• 

  Carter Handy

  • September 06, 2022 02:57

  Same problem

  0
• 

  RN Support

  • September 11, 2022 17:58

  Carter, 

  Did you follow the overinstall steps? Please confirm.

  0

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