Realplayer V. 22.0.0.321

Richard Cherry

• October 02, 2022 19:51

I am not a very happy customer with Realplayer.

Realplayer automatically downloaded the latest version (I had purchased the previous version for $24.99 last year that included unlimited download speed) and now  Realplayer V22 is only downloading at 10 Mpbs and is requiring me to now pay an additional $24.99!

An automatic upgrade should not have an additional charge to maintain unlimited speed when I've already paid it. 

How to I get my older version back with unlimited download speed?

1

• Official comment

  

  RN Support

  • October 16, 2022 12:33

  You can download RealPlayer 20/20 from this link.

  https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

  For RealPlayer 18, you can download from this link.

  https://customer.real.com/hc/en-us/articles/360057971913-Installing-RealPlayer-v-18

   
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  BossMan Atl

  • October 08, 2022 16:46

  Same

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  null null

  • October 09, 2022 18:48

  I hear you, Brother.  Same thing happened to me.  The fine print has become invisible.  I hope there's an ethical fix, because in my mind "one time payment" means exactly that.  I paid in 2021 while using v20.07.*    Let's hope there's a way to restore the older version with the "Plus" features (play/burn DVD esp) for registered customers like you and me.

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  Richard Cherry

  • October 09, 2022 19:22

  I found this website that allowed me to download and restore my v20.7 paid version and everything works:

  https://www.filehorse.com/download-realplayer/old-versions/

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  null null

  • October 09, 2022 22:27

  Thanks for sharing this information.  However, when I tried the method, it seemed that the downloaded program did not supply the "Plus" features other commentators and I have paid for, and that are only available in the new version (and, it seems v20.7 download) as an additionally purchased "Plus" package.  

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