Updated versions lost premium

Neal Pizik

• October 07, 2022 22:13

When I updated my version I lost the premium I paid for, What gives?

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  null null

  • October 09, 2022 18:45

  I hear you, Brother.  Same thing happened to me.  The fine print has become invisible.  I hope there's an ethical fix, because in my mind "one time payment" means exactly that.  I paid in 2021 while using v20.07.*    Let's hope there's a way to restore the older version with the "Plus" features (play/burn DVD esp) for registered customers like you and me.

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  RN Support

  • October 16, 2022 12:36

  You can download RealPlayer 20/20 from this link.

  https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

  Please sign into RealPlayer to activate your paid features.

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