RN Support
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Recent activity by RN Support-
I downloaded a 8k video but the video doesn't play well.
What are the system requirements for viewing 8K content on a PC? To play 8K content on a PC, you need an 8K monitor, a high-end GPU (like NVIDIA RTX 3090), a powerful CPU (Intel i9 or AMD Ryzen 9),...
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Difference between RealPlayer 20/20 & RealPlayer 22
RealPlayer 22 is the latest version of RealPlayer Here are the differences between the various RealPlayer versions currently offered. Features RealPlayer 20/20 RealPlayer 22 Cloud Stora...
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Stream video to your TV using Chromecast
How can I use RealPlayer/RealTimes with my Chromecast to watch videos on my TV? Step 1: Install RealPlayer/RealTimes on your mobile device or PC You can find the right version of RealTimes for any ...
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Introducing Audio Downloads only*
Audio Downloads only* Have you ever wanted to download just the audio from a video? Don't want the hassle of downloading the video and then converting it to MP3? With RealPlayer 22, you can now ins...
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Using Download This Video in Google Chrome, Microsoft Edge, and Mozilla Firefox in RealPlayer
How can I download videos using one of these browsers? Instead of a "Download This Video" button appearing just above the video you're watching, in Chrome, Edge, and Firefox, the Downloader appears...
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See video but can't hear sound (No Audio)
Why am I not able to hear the audio when playing a video file? This is a Windows setting that is muting RealPlayer from playing audio. To resolve your issue, please follow these steps.1. Play any...
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Windows Security - Unable to use features of RealPlayer
Many features in RealPlayer are not working If you have enabled Controlled Folder Access in Windows Security, please note that RealPlayer will not work properly. Many features in RealPlayer may be ...
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Installing RealPlayer 20/20
How do I install RealPlayer 20/20? If you purchased RealPlayer Downloader Express or RealPlayer Plus after 31st March, 2020 and before 28th February, 2022, you purchased RealPlayer 20/20. You will ...
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Changing login process from Facebook/Google to Email address
How do I change from Facebook/Google login to using my email address and password in my RealNetworks online account? We are making changes to the login process. We are removing Google and Facebook ...
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Playback of Videos with Subtitles.
How do I play videos with subtitles? You can now play downloaded videos with subtitles. Here are the instructions to do that. Play the video with subtitles. Click the subtitle icon in the play sec...