Setup & Installation
RealPlayer installation and configuration issues.
- Installing RealPlayer for the first time
- Asked to pay again when installing upgrade to RealPlayer Plus
- "Currently not connected to RealTimes/RealPlayer Cloud"
- Uninstall and reinstall RealPlayer on Windows
- Installation fails or freezes
- Delete the RealPlayer application folders (clean uninstall)
- Installing upgrade to RealPlayer Plus
- "Something has gone wrong while running msiexec"
- Update RealPlayer software
- Redownloading RealPlayer Plus without being charged again
- "Missing file upgspec.inf" error
- Configuring RealPlayer (RealTimes) to work with a firewall
- Scan disk for media
- Service Unavailable, Offline, or Action Cancelled errors
- Order form will not accept my information
- Country not listed on order form
- No postal code
- Prevent automatic startup on Windows PC
- Uninstall Ask toolbar and search engine
- 'Invalid protocol' error
- 'Invalid Socket Error'
- Plus features disappear each time I restart my computer
- Unable to launch RealPlayer
- Blank screen or HTML code when loading RealTimes or RealPlayer
- Default ports for RealPlayer
- ‘AutoUpdate server is not responding’
- Setting a cache in RealPlayer
- Firewall or HTTP proxy requires a password
- 'Not a valid Win32 application' or 'DecodePointer could not be located'
- 'Potential virus' warning when downloading or updating RealPlayer