Plan Changes
In reference to the email about changes from February 28th , I Quote "
If you're currently using storage under the free plan, you can download a copy of these files before February 28, 2017. Instructions on how to download are available here. Please note that any files remaining after that date will be removed and no longer accessible. |
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We want to inform you that RealPlayer Plus 18 is a one-time fee and it is considered as a separate product -- so with that purchase, you will receive updates and support of that version for no additional fees or hidden charges.
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What then is the difference between the Free RealPlayer Plus 18 Downloads I see on the internet and the paid versions on offer ?????????
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To learn the difference between the RealPlayer basic and Plus features follow the below article:
https://customer.real.com/hc/en-us/articles/204039343
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I accepted this e-mail offer but am not receiving my premium upgrade. my Order Number is A-S00057338. Realplayer please do your job and upgrade my account. I paid $24.99 through Pay Pal but when i go to my realplayer account it shows Free.....PLEASE UPGRADE MY PREMIUM ACCOUNT!
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I accepted this e-mail offer but am not receiving my premium upgrade. my Order Number is A-S00057338. Realplayer please do your job and upgrade my account. I paid $24,99 through Pay Pal but when i go to my realplayer account it shows Free.....PLEASE UPGRADE MY PREMIUM ACCOUNT!
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Belia, as noted in our email responses and another community thread, please sign in to RealPlayer to activate the premium features you paid for. Click the RealPlayer logo in the upper left corner, select Sign In, and sign in with your email address and password.
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