import from old version

null null

• 8 de marzo de 2017 21:33

i can't find the import to click on the open button. 

0

• 

  Naga

  • 9 de marzo de 2017 16:58

  In order to troubleshoot this issue effectively, I will need you to provide the following information:

  • What are you trying to import?
  • Do you receive an error message? What does it say?
  • Is this happening to all videos or just with a particular one? 
  • What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
  • What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)?

  The more specific you are, the better I will be able to assist you.

  0

Iniciar sesión para dejar un comentario.