real player

Edward Anderson

• 17 de abril de 2017 15:43
• Editado

How come I can not sign in to use real player, my icon for real player came off the screen, I paid already to up grade real player and I can't use it. My e mail exxxxxxx_xxxxx@xxxxxx.net I have tried downloading real player over and over again but still have no icon on my desk top, I called real player and was put on hold, never talked with anyone to fine out what is going on. Please advise me of what is going on with real player.

 

Thank You

0

• 

  Viswanathan S

  • 18 de abril de 2017 21:42

  To resolve this issue, follow the below solutions:
  
  Solution 1: Deleting temporary Windows files and folders:
  
  https://customer.real.com/hc/en-us/articles/204039363
  
  Solution 2: Uninstall RealPlayer by following the article:
  
  https://customer.real.com/hc/en-us/articles/204040013/#uninstall
  
  Solution 3: Run Microsoft's Fixit program:
  
  Go to http://support.microsoft.com/mats/Program_Install_and_Uninstall and run the Fixit program. This tool is often helpful in cleaning up previous installations and fixing installer issues. Remove entries related to RealPlayer and RealDownloader.
  
  Solution 4: To download and install a new copy of the application, visit http://www.real.com/, click the Download RealPlayer for Free button, and follow the prompts to install the current version.

  Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

  0

La publicación no admite más comentarios.