ダウンロードが出来ない

博光 堀

• 18 de febrero de 2023 06:02

先ほどからユーチューブのダウンロードが出来ないRealPlayerはダウンロードできないとの表示がURLを出来ない

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  RN Support

  • 18 de febrero de 2023 18:50

  With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.

  1. Attempt to download any video of your choice (You will still have the same error).
  2. Simply restart your computer.
  3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
   
  If the issue still persists, please let us know.

   

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  sachiko okuyama

  • 2 de septiembre de 2023 14:06

  バージョンアップをしたら　ユーチューブから　リアルプレイヤーに　ダウンロードできません、今まで出来てました。

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  RN Support

  • 8 de septiembre de 2023 19:56

  To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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