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YouTubeのダウンロードが出来ない

Comentarios

5 comentarios

  • RN Support

    With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.
     
    1. Attempt to download any video of your choice (You will still have the same error).
    2. Simply restart your computer after this.
    3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
     
    If the issue still persists, please let us know.

    0
  • 直樹 上原

    上記回答の通り、コンピュータを再起動するも結局、どの動画もダウンロード出来ません。

    私のパソコンソフトがWindows8.1というのも影響していますか?

    よろしくお願いします。

     

    0
  • RN Support

    Simplest solution would be to reinstall RealPlayer from www.real.com. RealPlayer is compatible with Windows 7 and above. So it does work with Windows 8.1

    0
  • 直樹 上原

    RealPlayerを再インストールすると料金が発生しますよね?

    私の現在の内容と同じ内容で再インストール(無償)で出来ますか?

    -1
  • RN Support

    Since you purchased RealPlayer 20/20 Plus, you should be installing that version from https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

    Once you install this version, you can sign in to activate your paid features. You don't have to pay again for this version. All your videos will still be intact as they are stored in your PC's hard disk. If you change computers, you will need to transfer your files over to your new PC.

    0

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