WHY, a new Upgrade purchase bill on 1/3/2023?, when I already purchased the Plus Upgrade in 6/21/2021. I need a explanation or a refund!
I was charged $26.36 on Jan 3 2023, I do not know why...when I already purchased the upgrade in June 21 2021. So, what is this new purchase for?
-
You purchased RealPlayer Downloader v.22 on 1/1/2023. This is the latest version of RealPlayer. You previously purchased RealPlayer v.20/20 in 2021. These are 2 different products.
Please note: We have a 30 day refund policy. Since your purchase is over 30 days, we would not be able to refund your latest purchase.
0 -
I already bought the Plus upgrade on 6/21/2021, so I don’t understand why I was charged again on 1/3/2023. This looks like a duplicate billing or an upgrade issue that needs checking. Please explain this or refund the extra charge as soon as possible.
0 -
We have a 30 day refund policy. What was purchased years ago can't be refunded. That said, we don't see a paid account under your gmail address. Can you please share the email address associated with your purchase?
0 -
It sounds like this may be a duplicate or unexpected billing issue, so it’s best to review your account history or contact support for clarification and possible refund. Similarly, tools like orus bir gov ph tin verification online help users confirm accurate records and avoid duplicate or incorrect registration details.
0
Iniciar sesión para dejar un comentario.
Comentarios
4 comentarios