real player upgrade

Alma Dawson-Hulse

• 6 de julio de 2016 21:15

 I have purchase real player plus and it is not showing up.  it just showing that I have real player free on my side.       on the other hand it is not giving me the option to download from google chrome or the real player itself please advice

 

 

Alma Dawson Hulse

0

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  Viswanathan S

  • 7 de julio de 2016 02:53

  In the new version RealTimes the option is replaced by a star symbol at the top right corner. After you are signed in, you should see a star symbol (*) followed by your name located in the upper right corner of the player.
  
  Note:The star symbol denotes that your Plus features has been activated.
  
  Regarding the download issue, please follow the steps in the below link: 
  
  https://customer.real.com/hc/en-us/articles/204040623
  
  I hope this information will help you.

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