RealPlayer Login Failure “Maximum allowed device count reached for this account”

Cory Moles

• 26 de febrero de 2024 18:59

I can’t log into RealPlayer via iOS App or via the RealPlayer website. I continually get the “Maximum allowed device count reached for this account.” message. How do I access my account, pictures and device counts when I can’t get past this message?

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  RN Support

  • 4 de marzo de 2024 20:45

  Here are steps to login to your account and remove the additional devices already linked to your RealTimes account.

  • Click https://realtimes.real.com/#login
  • Sign into your account.
  • Click your name on the top right corner and click Account Settings.
  • In Account Settings page, click Devices and Deauthorize to unlink the devices you aren't using.

  Hope this helps.

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