Realplayer 20/20 Cannot download playlists or make changes
In 2021 I purchased RealPlayer 20/20 for $39.99
For several years I used it on my primary pc without problems. That pc has now died.
Im trying to use it now on my other pc configuration as follows:
Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz 3.00 GHz
16.0 GB (15.9 GB usable)
I am logged in
I cannot download playlists or multiple videos from YouTube.
I logged in to Realtime etc. but cannot change my devices. The device list says this pc is authorized.
It lists me as having a free subscription.
Anytime I try to click on anything it opens up a window asking if I want to upgrade. But as stated I'm already upgraded.
I still have the paperwork I printed when I bought the subscription.
Can anyone please help me?
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If you installed RealPlayer 24, you will need to upgrade to activate Plus features in RealPlayer 24 as this is a different product with additional new features.
If you don't want to upgrade, you will need to uninstall the current RealPlayer and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.
https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20
Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.
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