I wrote last week
Problem's with your private folder. Video's look like crappolla! I downloaded HD video's and the screen looks like big squares. Why is this happening. They're sharp and clear before I record them. The video's record fine into my library. I messed with the settings and it made no difference How about an answer this time, I'm Dennis Foley if you want to mail me. Thanks......
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Can you please let me know if you followed the instructions from this link? If not, this should help.
Or, if you are having issues playing back the DVD you burned, your issue can be resolved by following the instructions from this link:
https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD
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