end of file: error parsing ac3 audio stream

Gordon Adamski

• 20 de abril de 2018 00:42

I burned a series of music videos; when viewing the DVD I noticed that one song did not have the voice & words lined up together. I went to add the clips again to burn a new DVD & the error:  end of file: error parsing ac3 audio stream appears. What is this error about?

I am running windows 7 home premium. The computer is a HP Pavilion dv6 notebook PC.  

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• Comentario oficial

  

  RN Support

  • 25 de abril de 2018 00:07

  We are aware of this issue. Our engineers are working on resolving the issue. We will email you as soon as the issue is resolved.
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  Philip Lansdown

  • 21 de abril de 2018 10:34

  I have the same problem and posted some information on this suppirt page afew weeks ago.
  Real player replied and said that their technitions were trying to fix the problem and find the root cause.
  The problem only affects MP4 files.
  If you use Real Converter and convert the MP4 files into Real Media HD and then burn them to DVD it will work, although Real Media compresses the files slightly to save space, resulting in some slight pixalling during low light scenes, but at least you are still able to burn stuff until they fix the problem.

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  nashid ahmad

  • 10 de marzo de 2021 22:00

  how long will this take, it's been forever already 

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  RN Support

  • 13 de marzo de 2021 21:32

  Nashid,

  You are responding to a very old post. This was fixed in a version that was released previously. To ensure you have the latest version, please install RealPlayer from www.real.com.

  If you still have this issue, please start a new post.

   

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