Big Complaint!!!!!
I want you to send my money back to the card! I do not use RealTimes! Please answer me as soon as possible. If I do not receive an urgent response, I will contact Anti-Frauda and Citi Bank to clarify the situation. On what basis do you get money from my accident without announcing me? Why does not anyone answer the phone?
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We have already cancelled and refunded your money. Please note: You subscribed to the RealTimes Annual plan which is automatically renewed.
Since your account is cancelled, I can confirm that you won't be charged any further. We are sorry to hear about your accident and hope you get well soon.
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