cannot download video since update

Jo Flamand

• 23 de julio de 2018 23:29

Hello,

Since I updated the free realplayer I can't download any video anymore.

I can click the dropdown realplayer logo, the video is found by realplayer and I can click 'download this video'.

But then nothing happens. The downloader doesn't open and no download starts.

Thanks for helping me out!

Kind regards,

Jo

0

• 

  RN Support

  • 25 de julio de 2018 21:45

  To resolve your issue, please follow the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  If the issue persists, please let us know.

   

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