Real PLayer freezes when opening-this is the newest version

Robert Nini

• 14 de enero de 2019 18:08

Since the last Real Player update, my Real player will not play a video. Instead it freezes and I must use Ctl/Alt/Delete to close the program. This is the most recent version of Real Player and I am running it as an Administrator and while I am signed in. Are others having this problem? Will there be a Real Player fix coming out soon? My operating system is the latest version of Windows 10.

This problem began about one week ago as I write this post of 1/14/2019.

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  RN Support

  • 16 de enero de 2019 00:48

  Please follow these steps to resolve your issue.

  1. Open RealPlayer.
  2. Click the RealPlayer logo, then Preferences. 
  3. In the Category pane, select Hardware.

  - Under Video Card Compatibility, move the slider bar Most reliable.
  - Click OK twice to save the changes.
  - Close out of RealPlayer, restart it.

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