7 hours later
Just woke up after 7 hours. Realplayer still not down loading. Tech support please give us an update! and not a year old response like you did last night. Waiting patiently.
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We are aware of some changes made on websites like YouTube which has caused RealDownloader to not download videos.
Our engineers are working on resolving this issue. We will email you as soon as it is resolved.
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