Still unable to download after performing fix several times.

Billy R Tucker

• 12 de mayo de 2019 00:34

Unable to download after running fix.

 

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  RN Support

  • 13 de mayo de 2019 21:02

  Please follow the steps from the below link to be able to download videos again.

  https://customer.real.com/hc/en-us/articles/204040083-Update-RealPlayer-software

  If you have any firewall program installed, you will need to "allow" RealDownloader in the settings. Please contact your firewall program support to know how to do this.

   

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