2 seguidores Seguir

freeze ups, not working properly

Recently when I open Realplayer either regularly or as 'run as administrator" it will open but freezes instantly. I have to start the task manager to close it.

I can go to my videos in my computer library and right click 'open with', choose realplayer and it will play the video. I can then click on my library, and most other functions. The second I click on burn, it freezes. Again the task manager is needed to close. Other times any function request will automatically freeze it.

I have uninstalled and re-installed countless times already. By the way, your support could use an email or phone number. Both numbers that I tried either disconnect or don't give proper help guidelines. Very bad customer service!

Jose Dasilva

Iniciar sesión para dejar un comentario.

1 comentario


We don't offer phone support anymore. The below instructions are slightly different that the regular re installation.

Please follow the instructions from the below link to resolve your issue.

Please note: If you have any playlists created, you will have to recreate them.

Real CS 0 votos
Acciones de comentarios Permalink