realtimes and roku

Nancy Boykin

• 16 de enero de 2020 03:53

None of my videos uploaded to the cloud are playing.  They will not play on my PC and they also will not play on Roku anymore.  I have deleted the realtimes channel on my roku and re-uploaded but this does not work.  None of my videos uploaded to the Cloud will play on my PC.  Nothing is working.  You emailed me and told me to go to Preferences....Hardware....Reliability.....but that does not work either.  The only videos that will playback are the few videos that I still have saved to both the PC and the Cloud.  Help!

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  RN Support

  • 16 de enero de 2020 21:23

  We are aware of this issue and our engineering team is looking into it. We will email you as soon as it is resolved.

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  Joseph Landreneaux

  • 20 de julio de 2021 02:34

  Just wanted to staff know that real-player isn't working on my roku player. Nothing at all. The app doesn't load what so ever. THANK YOU! Joseph Landreneaux...

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  RN Support

  • 23 de julio de 2021 19:27
  • Editado

  We are aware of this issue. We will email you as soon as it is resolved. We apologize for the inconvenience.

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