Having trouble Downloading Videos

latrice reaves

• 3 de noviembre de 2020 23:43

why can't you all just let someone know what is going on when this product breaksdown no one wants to contact us will someone please let us know what's going on 

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• Comentario oficial

  

  RN Support

  • 5 de noviembre de 2020 20:35

  We have resolved the download issue. Please follow the instructions from the below link to download videos again.
  
  https://customer.real.com/hc/en-us/articles/360058635933
  
  Please note: If you are using RealPlayer v.18, please scroll down the page for instructions.
  
  If the issue persists, please provide us with a sample URL that you are unable able to download.
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  null null

  • 4 de noviembre de 2020 00:39

  Same problem here ……

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  ariss minas

  • 4 de noviembre de 2020 03:35

  iam trying to download a video and keep saying enable can you fix this problem please

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