Can't play downloaded videos.

William Schlingman

• 1 de julio de 2021 01:01

The only way I can watch a video I downloaded is if I convert it to RPHD.

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  RN Support

  • 1 de julio de 2021 19:02

  Can you please let me know what happens when you play a MP4 format video? Are you seeing any error messages?

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  William Schlingman

  • 1 de julio de 2021 23:25

  All my videos are MP4. 

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  William Schlingman

  • 1 de julio de 2021 23:29

  

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  RN Support

  • 2 de julio de 2021 18:40

  This is due to a conflict with a program you have installed called IOMEI Backupper. Please follow the instructions from the below link to fix this error.

  https://customer.real.com/hc/en-us/articles/360051803413-Error-r6034

   

   

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