RealNetworks Knowledge Base
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Please enter the two-character province code in the "State" field--as long as you've selected Canada as the country, the order should go through. If it does not, please let us know.
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I see we have already responded to your question here: https://customer.real.com/hc/en-us/community/posts/115000567467-why-does-RealPlayer11-Gold-not-play-video-of-FLV-file-with-Windows-XP-?page=1#...
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Comentario oficial RealPlayer has not been evaluated for conformity with Section 508, so there is no related information available.
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As this is old technology that is not used in the newer versions (RealPlayer 18 and RealPlayer Cloud), I'm afraid we don't have any more information about what this file might contain.
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Thank you for the additional information.The entire \RealPlayer\db\ directory contains files required for the database in RealPlayer 16 to function; TRACKS.FPT is simply one of these files, and sho...
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Hello Sumit, I'm sorry it took us so long to get back to you regarding your Cloud content. In June 2016, we sent emails to all free customers who had not signed into their accounts for over 6 month...
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Tab-Bill, When you play or save files, RealPlayer stores all information about them in its database and creates a list of those files in its Library view. However, the files themselves are not stor...
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We are looking into your account to try to determine what happened. We hope to have an answer for you soon.
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Marc Johnson, we have answered your question under your other post: https://customer.real.com/hc/en-us/community/posts/220077647
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I'm sorry that we can't help you with this issue now. As my colleague stated, in October 2010 RealNetworks sent email to all customers who had purchased rax and rmx files, letting them know that su...