RN Support
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Actividad reciente de RN Support-
Comentario oficial Can you please tell me when you see this "Failed to convert" message? Are you trying to use the converter program or are you seeing this when downloading videos.
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Comentario oficial What is the format of the trimmed video? The issue with no audio in a trimmed video was resolved. Make sure you have the latest version of RealPlayer which is available at www.real.com
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Comentario oficial I've sent an email to you. We'll take it from there.
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Comentario oficial I see that you have purchased RealPlayer Plus. To get your Plus features, you need to sign in. Once signed in, it will install your Plus components. To sign in: https://customer.real.com/hc/en-us/a...
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Comentario oficial This is most probably due to corrupted library. I've sent an email to you. We'll take it from there.
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Comentario oficial Donald, I've sent an email to you. We'll take it from there.
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Comentario oficial What is the URL of the radio broadcast?
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Comentario oficial I am sorry for the inconvenience. We tested this extensively in-house and never experienced this. I'll pass on the feedback to the product team.
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Comentario oficial Ernest - Please re-install RealPlayer. https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows Harley - You can remove this in Preferences. Here is how ...
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Comentario oficial We have notified our product team about this issue. At this time, the only solution is to change the settings each time RealPlayer is opened. Hopefully we should have this fixed in one of our upco...