Neale O'Brien
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Thank you for taking the time to reply. I had already done this, as well as the options in File Explorer and deleting the thumbnail cache - in short, I've tried everything that I know, as well as s...
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Hi Null Null, Still waiting to get this problem solved so I've just sent the facts to this e-mail address: support@realnetworks.zendesk.com Give it a go too and see how you get on.