Upgrading

david collins

• 18 février 2017 08:25

I have the free version but I don't believe I have the cloud? How do I know if I have the cloud? Will I have to download the tool or should I do it to be safe because I don't want to loose access to the clips and movies that I have downloaded.Will upgrading prevent this? So what does this mean will I loose the real player downloader? I have had the the real player plus in the past.I liked that. What should I upgrade to? I'm going on vacation February 24  so I need to upgrade before I leave. How does the cloud work? That is the premium right. How much is that? What are the prices?

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  Viswanathan S

  • 19 février 2017 04:18

  I have checked your account and confirmed that you are not currently using any Cloud storage, so you do not need to download anything using the tool referenced in our email.

  We sent this email to everyone with a free plan, both to notify them of the upcoming change and to offer a limited-time discount on a paid version in case they are interested in upgrading.

  To know more on pricing and features, please refer to the below articles:

  http://www.real.com/realplayer_pricing 

  https://customer.real.com/hc/en-us/articles/204043153 

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