poor picture quality of downloaded videos.

null null

• 8 juillet 2017 12:23

Recently my downloaded videos have gone from good picture quality to very poor picture quality. The downloader best quality choice is 'high quality up to 720p'. This used to be 'high quality up to 1080'.  I am using RealPlayer 18.1.8.212 18 plus.

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• Commentaire officiel

  

  Maria

  • 10 juillet 2017 15:19

  Hello,

  To adjust RealPlayer settings to improve playback quality, follow these steps: https://customer.real.com/hc/en-us/articles/204041513

  Additionally, make sure you have selected the HD option in RealDownloader:
  
  

  Note: You need to be signed in to your Plus account to be able to download in HD. Here's how to check if you're signed in: https://customer.real.com/hc/en-us/articles/204040723

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