case 379524

Gerard Wilson

• 16 août 2017 21:39

I subscribed to Prime a few days ago and managed with a great deal of difficulty to successfully download  20 music videos to Real Player and then burn them to a DVD RW. The Player burned the  20 tracks and displayed a message that they  had been successfully burned to the DVD RW. I ejected the DVD, then attempted to play it back on both Real Player and on the DVD drive. I tried it on two PCs, neither will recognize the DVD. I checked  the playback article on the site and the settings. I have a current version of Windows 10, and obviously the most recent Real Player. Please advise.

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  Virgilio

  • 17 août 2017 10:43

  I have sent you an email, please check your mail box.

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