lost realplayer in control panel

john natoli

• 27 mars 2017 13:30
• Modifié

 this is odd but ive been having troblems with realplayer technically. When I download videos the banner that shows the download progess doesnt show the vids avatar like it used to , also when its done the button that says "view library" doesn't work so now I have to go look for the download manually in my files. So I thought , ok ill just remove realplayer altogether and reinstall it. Problem is that realplayer no longer shows up in my control panel! yet I still have the program..broken but its still there. Then I said ok..ill just go to my downloaded program list and reinstall it there..but the problems still persist! How can I find realplayer in my windows 8 and remove it to reinstall...or better yet how can I fix all the other issues

 

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  Arvin

  • 27 mars 2017 21:06

  This happen when the RealPlayer uninstaller component is missing or corrupted. To resolve this, follow the below solutions:

  Solution 1: Over-install RealPlayer by visiting http://www.real.com/, click the Download RealPlayer for Free button, and follow the prompts to install the current version. 

  Solution 2: Uninstall RealPlayer by following the article:
  
  https://customer.real.com/hc/en-us/articles/204040013/#uninstall

  Solution 3: Re-install the RealPlayer by visiting http://www.real.com

   

   

  If you have additional questions, please let us know.

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  john natoli

  • 28 mars 2017 13:29

  Thanks Arvin....tried all that...none of it worked

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  Arvin

  • 31 mars 2017 17:22

  To resolve this issue, follow the below solutions:
  
  Solution 1: Deleting temporary Windows files and folders:
  
  https://customer.real.com/hc/en-us/articles/204039363
  
  Solution 2: Uninstall RealPlayer by following the article:
  
  https://customer.real.com/hc/en-us/articles/204040013/#uninstall
  
  Solution 3: Run Microsoft's Fixit program:
  
  Go to http://support.microsoft.com/mats/Program_Install_and_Uninstall and run the Fixit program. This tool is often helpful in cleaning up previous installations and fixing installer issues. Remove entries related to RealPlayer and RealDownloader.
  
  Solution 4: To download and install a new copy of the application, visit http://www.real.com/, click the Download RealPlayer for Free button, and follow the prompts to install the current version.

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